Terms and Conditions
Please read these terms and conditions carefully before making your booking. By making a booking with us, you agree to be legally bound by these terms and conditions as they may be modified and posted on our web site from time to time as well as other information contained in the website.
Hire price
We guarantee that the price will remain the same as quoted at the time of reservation as long as no alterations have been made to the itinerary after the reservation has been made. Any alterations made to the journey itinerary after the reservation has been made will be charged accordingly.
Prices
All Prices are quoted in “€” Euro and are per vehicle and not per person, unless otherwise specified. 24% VAT is included in the price. Quotations are based on the duties outlined by clients and our estimated time to leave from our base, complete the services and return to base. Extra journeys or duties requested by clients on the day, where possible, will be charged at the hourly rate.
Any costs incurred on the journey such as parking costs and toll costs are included in the price of the service.
Our prices do not include: meals, tickets, gratuities, unless otherwise specified.
Cancellation policy
You may cancel your booking at any time , but please inform us 24 hours before your scheduled pickup in order to re-organize our scedule.
Make a booking
All bookings must be placed and received by us at least 24 hours before your planned departure. All a bookings made less than 24 hours before must be requested via our 24hour contact number +30 6947680202
Delays – Transfers
The driver will wait for up to one hour after the arranged pick up time at no extra charge. If however the flight / train / ship arrival time is amended due to delays following the chauffeur’s arrival at the airport / train station / port, then additional waiting time will be charged at our basic hourly rate from the current tariff. If, as a result of extreme delays the chauffeur is required to return to the airport / train station / port in order to collect the client, then this will be at the convenience of Wetransferyou.gr. Wetransferyou.gr is obliged to carry out other pre-booked reservations, and cannot cause delays and inconvenience to other clients as a result of flight / train / ship delays. To ensure that a vehicle is available for your late arrival please inform our office (+30 6947680202) as soon as you are aware of any delay to your arrival time. If, upon arrival at the airport, you can’t find your driver please contact immediately.
Insurance
The vehicles/drivers of Wetransferyou.gr are fully insured.
Route
The route taken is at the driver’s discretion. The driver will take the best possible route and in the event of heavy traffic congestion, he/she will amend the route if necessary and endeavour to deliver passengers to their destination on time. For destinations over 4 hours is at the driver’s discretion for how many stops for resting he/she will do. Wetransferyou.gr does not accept responsibility for any delays or missed appointments/travel arrangements. Always allow plenty of time for your journey.
Speed
The driver will always drive at a reasonable speed.
Smoking
Smoking is strictly prohibited in all our vehicles.
Alcohol & Food
The consumption of alcohol and food is forbidden in all of our vehicles.
Dogs
Dogs and cats are allowed in our vehicles but must be declared at the time of reservation and must be carried in appropriate cages.
Children
Wetransferyou.gr provides free of charge child car seats. The parent/carer is responsible for the safety of the child at all times. (Client must specify the age of baby).
Complaints
If for any reason you are unhappy with an aspect of your journey or a member of our staff please call us immediately at the time of the incident. You will also be required to put your complaint in writing and send it by e-mail to: info@wetransferyou.gr detailing the date and time of the complaint, the driver’s details and the nature of your complaint. We will endeavour to rectify these matters immediately but may take further action if necessary.
Illegal material
The carrying or use of any illegal drugs or weapons in our vehicles is forbidden.
Responsibility
Wetransferyou.gr does not accept responsibility for the following: delays due to adverse weather conditions; theft or damage of any item belonging to any of the passengers travelling in our vehicles; delays caused by road traffic accidents; other traffic conditions or acts of God; any passenger leaving possessions or items in the vehicle does so at their own risk. However, we try to do our best to ensure that this does not happen.
Vehicles
Wetransferyou.gr aims to provide clients with the vehicle group booked all times. However we reserve the right to provide a similar vehicle if such vehicles are not available.
Damages
If any of our vehicles are damaged or soiled as a result of passengers’ actions, we will charge the client named on the contract fully for the amount to rectify the vehicle and for time lost whilst the vehicle was taken out of the fleet.
DATA PROTECTION – PRIVACY POLICY
Wetransferyou.gr ensures confidential handling of all customer data received. We transfer you values your trust, as such we use your personal information entered exclusively for your requested services. We do not share any of your data to third-parties.
Our terms and conditions are subject to changes without notice.
